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A Session on Emotional Intelligence Back at School

A Session on Emotional Intelligence Back at School One of the most rewarding professional experiences of my career. I had a great session on emotional intelligence with 30 students from grade 10 (15-16 year olds) at the Vienna International School. Talking about:👉...

Tomorrow You Will Not Know What is Real

What is real? The Impact of Artificial Intelligence on Emotional Intelligence New AI tool that makes it look as if you’re looking right into the camera Take a moment today to appreciate that we still know what is real and what is not. That ability will soon be a thing...

Communicating Bad News

Communicating bad news A letter from an insurance company A Letter to Customers (A Case Study) How should you communicate bad news? We all get letters from companies, albeit fewer and fewer thanks to digitalisation and environmentally conscious factors. This is my...

Things we will say in the future

Things We Will Say in the Future A look at emotional intelligence and trends shaping 2023 and beyond What an exciting time, and a time to pause for reflection. It seems we’re beyond exponential growth concerning technology, the field of artificial intelligence (AI) in...