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Improving Performance


Emotional Intelligence

your user-centricity experts

We shift mindsets


psychology and empathy.

Get your EQ Health Check

Evaluate the emotional intelligence (EQ) of your business.


With Emotional Intelligence we help you:

1. Connect more effectively with your customers.


2. Enable human-centered innovation.


3. Drive performance and collaboration across departments.


4. Enhance and unify your company culture.


5. Improve staff retention and employer branding.


6. Shift mindsets and behaviours, internally and externally.

Brain and Neural Network_by Iconpro86

We are digital psychologists

Using the latest research in psychology, empathy and communications we improve the user-centricity for all your stakeholders.

We are your EQ experts. We augment your internal and external processes and communications with emotional intelligence, improving the performance of your business. Creating meaningful connections with all your stakeholders. With a deep understanding of psychology and over 20 years of experience in the communications industry.

Discover how psychology and empathy can grow your business

For decades the focus in businesses has been IQ. Optimising management, processes, operations and hard skills from a predominantly IQ perspective. These areas will continue to see improvements, yet incrementally. Where we see the largest untapped potential lies in EQ. With true stakeholder centricity, enhanced solutions selling, intentional design, a nurtured culture, human based innovation, data story-telling, experience architecture, critical thinking and lots more.

We augment your IQ capabilities with our EQ expertise. We shift mindsets.

IQ vs. EQ
8 of the top 10 skills needed in the next years are soft skills.*

*Source: World Economic Forum


Experience Architecture and User-Centered Innovation.

We are all using more and more technology, and the technology we use is changing the way we interact with other technology. Our behaviour and expectations across digital, and offline, touchpoints are being affected and conditioned at an incredible pace. Leveraging aspects such as behavioral psychology, human-centered design and artificial intelligence in your processes and communications, will improve your marketability, competitiveness and ensure continued business growth.

We challenge the status quo in communications

Diverse experience

Psychology and business school background, and over 20 years of experience ranging from strategy, media, digitalisation, technology, product development and user experience design.

We’ve worked for and with large corporations, start-ups, agencies and management consultants across multiple industries and geographies. Providing us the unique position to offer you truly holistic communications solutions.



Eliot Mannoia

Digital Psychologist & Founder

BrandKarma consulted us on an external communications project with research, audits and direction. Their actionable insights and advice was invaluable for the project and we’re more than happy to recommend them!

BrandKarma hat uns bei einem externen Kommunikationsprojekt mit Recherchen, Audits und Beratung tatkräftig unterstützt. Ihre Erkenntnisse und Empfehlungen waren für das Projekt von unschätzbarem Wert, und wir können sie wärmstens empfehlen!

Ing. Mag. Thomas Purkert, MBA
Director Marketing & Sales Operations
TTTech Auto AG

Your ability to convey complex and technical information in an accessible and fascinating way is simply impressive! You have inspiringly demonstrated the synergy between artificial intelligence and emotional intelligence, showcasing their collaborative potential in driving transformative changes in our world. Your insights have helped to broaden our horizons and encourage us to take full advantage of the opportunities presented to us by technology.

Deine Fähigkeit, komplexe und technische Informationen auf eine zugängliche und faszinierende Art und Weise zu vermitteln, ist einfach beeindruckend! Du hast uns eindrucksvoll gezeigt, wie künstliche Intelligenz und emotionale Intelligenz zusammenarbeiten können, um transformative Veränderungen in unserer Welt zu bewirken. Deine Worte haben dazu beigetragen, unseren Horizont zu erweitern und uns zu ermutigen, die Möglichkeiten, die uns durch Technologie geboten werden, voll auszuschöpfen.

Mag. Sabine Sinzinger, MSc
Change Managerin
Wiener Stadtwerke GmbH

BrandKarma provided us significant value with several communications workshops over the years. We‘re looking forward to the next collaboration and can highly recommend them!

BrandKarma hat uns mit mehreren Kommunikations-Workshops über die Jahre einen deutlichen Mehrwert liefern können. Wir freuen uns auf die nächste Zusammenarbeit und können sie nur empfehlen!

Markus Inzinger
Founder & Owner

BrandKarma encouraged us to speak up to our convictions and supported us in distilling our core value proposition into clearer and more concise language.

Die Kunst liegt unserer Meinung darin, in wenigen Worten das Wichtige auf den Punkt zu bringen. BrandKarma beherrscht diese Kunst.

Werner Horn
Founder & CEO

Our past client experience

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Improving Performance with Emotional Intelligence