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Emotional Intelligence

We Are Digital Psychologists

Enhancing our experiences


emotional intelligence.

Get your EQ Health Check

Evaluate the emotional intelligence (EQ) of your business.

We Help You Perform Better with Emotional Intelligence.

Employee Experience Design


We help you attract the best talent.


We help you retain top talent.


We help you implement technology and AI in a human-centric way.

Our solution:

Emotional Intelligent Recruitment

Our solution:

Emotional Intelligent Culture

Our solution:

Emotional Intelligent Change Management

How can we innovate in an ongoing and pragmatic way to ensure relevance?
How can we drive true human-centered innovation?
What does artificial intelligence mean for the way we operate on a daily basis?
What can we do to improve the experience our company offers?

(for all stakeholders)
What can we do to simplify how we communicate our solutions to clients to make them more accessible? And sell more.
How can we improve the performance across departments?
How do we grow our business with all this disruption?
What is the right digital innovation approach for us?

(Mobile? What kind of AI? RPA? AR/VR? New Digital Product?)
Brain and Neural Network_by Iconpro86

Emotional Intelligence & Digital Psychology Consultancy

We turn complex technologies into accessible solutions.

Using the latest research in psychology, empathy and communications we improve the human-centricity for your employees and customers.

We are your EQ experts. We augment your internal and external processes and communications with emotional intelligence, improving the performance of your business. Creating meaningful connections with all your stakeholders. With a deep understanding of psychology and over 20 years of experience in the communications industry.

Discover How Psychology and Empathy Can Grow Your Business

For decades the focus in businesses has been IQ. Optimising management, processes, operations and hard skills from a predominantly IQ perspective. These areas will continue to see improvements, yet incrementally. Where we see the largest untapped potential lies in EQ. With true stakeholder centricity, enhanced solutions selling, intentional design, a nurtured culture, human based innovation, data story-telling, experience architecture, critical thinking and lots more.

We augment your IQ capabilities with our EQ expertise. We shift mindsets.

IQ vs. EQ
8 of the top 10 skills needed in the next years are soft skills.*

*Source: World Economic Forum

How EQ Can Fuel Innovation

Experience Architecture and Human-Centered Innovation.

We are all using more and more technology, and the technology we use is changing the way we interact with other technology. Our behaviour and expectations across digital, and offline, touchpoints are being affected and conditioned at an incredible pace. Leveraging aspects such as behavioral psychology, human-centered design and artificial intelligence in your processes and communications, will improve your marketability, competitiveness and ensure continued business growth.

We Challenge the Status Quo

Diverse experience

Psychology and business school background, and over 20 years of experience ranging from strategy, media, digitalisation, technology, product development and user experience design.

We’ve worked for and with large corporations, start-ups, agencies and management consultants across multiple industries and geographies. Providing us the unique position to offer you truly holistic solutions.


Eliot Mannoia

Digital Psychologist & Founder

Eliot facilitated the transformative workshop for my Home Furnishing and Retail Design team, and I couldn’t be more impressed with the results.

He brought a wealth of knowledge and a contagious enthusiasm to our session. His ability to seamlessly bridge the worlds of technology and behavioural psychology left a lasting impact on our team members. He not only educated us but also inspired us to explore these crucial fields further, igniting a newfound passion for innovation in our work.

Personally, I’ve found myself delving deeper into these topics every day, uncovering fresh insights that have already started to reshape our approach to retail design. It’s safe to say that Eliot’s workshop was a turning point for us.

I want to extend my heartfelt gratitude to Eliot for his dedication to our professional growth and for opening our minds to the exciting possibilities that lie ahead in our field. He is a true catalyst for innovation, and I highly recommend him to anyone seeking to drive positive change and make a difference for their customers. Thank you, Eliot, for inspiring us and propelling us towards an innovative future!

Magdalena Klosek, MSc, arch.
Country Home Furnishing & Retail Design Manager
IKEA Austria

BrandKarma consulted us on an external communications project with research, audits and direction. Their actionable insights and advice was invaluable for the project and we’re more than happy to recommend them!

BrandKarma hat uns bei einem externen Kommunikationsprojekt mit Recherchen, Audits und Beratung tatkräftig unterstützt. Ihre Erkenntnisse und Empfehlungen waren für das Projekt von unschätzbarem Wert, und wir können sie wärmstens empfehlen!

Ing. Mag. Thomas Purkert, MBA
Director Marketing & Sales Operations
TTTech Auto AG

Your ability to convey complex and technical information in an accessible and fascinating way is simply impressive! You have inspiringly demonstrated the synergy between artificial intelligence and emotional intelligence, showcasing their collaborative potential in driving transformative changes in our world. Your insights have helped to broaden our horizons and encourage us to take full advantage of the opportunities presented to us by technology.

Deine Fähigkeit, komplexe und technische Informationen auf eine zugängliche und faszinierende Art und Weise zu vermitteln, ist einfach beeindruckend! Du hast uns eindrucksvoll gezeigt, wie künstliche Intelligenz und emotionale Intelligenz zusammenarbeiten können, um transformative Veränderungen in unserer Welt zu bewirken. Deine Worte haben dazu beigetragen, unseren Horizont zu erweitern und uns zu ermutigen, die Möglichkeiten, die uns durch Technologie geboten werden, voll auszuschöpfen.

Mag. Sabine Sinzinger, MSc
Change Managerin
Wiener Stadtwerke GmbH

BrandKarma provided us significant value with several communications workshops over the years. We‘re looking forward to the next collaboration and can highly recommend them!

BrandKarma hat uns mit mehreren Kommunikations-Workshops über die Jahre einen deutlichen Mehrwert liefern können. Wir freuen uns auf die nächste Zusammenarbeit und können sie nur empfehlen!

Markus Inzinger
Founder & Owner

Eliot is an incredibly charismatic expert on communications, psychology and innovation! I attended one of his workshops and use his learning tools and advice regularly. I can highly recommend working with them!

Eliot ist ein unglaublich charismatischer Experte für Kommunikation, Psychologie und Innovation! Ich habe einen seiner Workshops besucht und nutze regelmäßig seine Lernwerkzeuge und Ratschläge. Ich kann die Zusammenarbeit mit ihm sehr empfehlen!

Monica Rocabado Moreno
Safeguards Operations Division
International Atomic Energy Agency (IAEA)

BrandKarma encouraged us to speak up to our convictions and supported us in distilling our core value proposition into clearer and more concise language.

Die Kunst liegt unserer Meinung darin, in wenigen Worten das Wichtige auf den Punkt zu bringen. BrandKarma beherrscht diese Kunst.

Werner Horn
Founder & CEO

BrandKarma is a proud Wiener Bildungschancen-Anbieter

Promoting and supporting emotional intelligence and digital psychology at Austrian public schools.


Wiener Bildungschancen-Anbieter

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Performance with Emotional Intelligence