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4 – What is Real

WHAT IS REAL? The Impact of Artificial Intelligence on Emotional Intelligence by Eliot Mannoia // February 7, 2023reading time: 2 minutes © AI Eye Contact Software New AI tool that makes it look as if you’re looking right into the camera. Take a moment today to...

2 – Communicating Bad News

COMMUNICATING BAD NEWS A letter from an insurance company by Eliot Mannoia // December 16, 2023reading time: 5 minutes © Suzy Hazelwood How should you communicate bad news? We all get letters from companies, albeit fewer and fewer thanks to digitalisation and...

3 – Things we will say in the future

THINGS WE WILL SAY IN THE FUTURE A look at emotional intelligence and trends shaping 2023 and beyond by Eliot Mannoia // December 16, 2022reading time: 5 minutes © Michelangelo Buonarroti What an exciting time, and a time to pause for reflection. It seems we’re beyond...